Dialysis Center Manager
As a dialysis facility manager, you have many constraints on your time. You need a laboratory that delivers accurate, reliable results to every part of your organization in a speedy and efficient manner without taking a lot of your time. At RenaLab, we understand and have structured our laboratory to provide exactly that. The RenaLab Direct computer system is just what it says – a simple, direct, and easy way to enter and manage orders, print specimen labels, and deliver high quality results quickly. Results will be available the following afternoon after the sample is collected. Also, your dialysis center will be notified anytime a critical value result is released.
In addition to our speed, RenaLab offers one of the highest quality laboratories in the U.S. We are accredited by the College of American Pathologists and staffed by registered technologists and technicians. Anytime a result does not fit the clinical picture for your patient, you are encouraged to let us know. RenaLab will not only pull and repeat the sample in the lab, but will also send it for testing to an outside lab for extra validation at no cost to you. That is part of our commitment to the quality of your patients’ results.
Another very important part of our commitment to you is excellent customer service. Our friendly and helpful customer service staff is only a phone call away, anytime you have a question. At RenaLab, you will speak with a person, not just a computer, and we will do whatever it takes to resolve any difficulties for you quickly and efficiently. You will also see a RenaLab Field Service Representative who will visit your center in person on a regular basis to help with any issues and provide training for your staff on any new innovations from RenaLab.